Home deutsche Seiten english sites
Service Contact Print media
 
We provide customer service long after the delivery of the machine

To complete our package we offer customer specific training for operators, programmers and maintenance of our machines, assistance during the start-up phase, maintenance contracts and supply of spare parts .
We would be pleased to receive your inquiry.



Should there be any problems our experienced customer service team are available to provide assistance.
Our standard range of machines come equipped with a modem for remote diagnostics and this modem is also available as an option for special purpose machines.
Naturally this enables a considerable reduction in down-time.  

spare parts ordering : orders received before 3.00 p.m. will be shipped the following working day 

Additionally we offer refurbishment and updating service for SAMAG machines as well as machines from other manufacturers (metal cutting machines) with regard to mechanics, hydraulics and electrics and conversion for NC-control. 

Service Hotline +49 (0) 160 90324120
be on call on workdays 8 a.m. - 6 p.m. (local time Germany)

Service Hotline +49 (0) 160 90324120be on call on workdays 8 a.m. - 6 p.m. (local time Germany)

We are here to help you:

Hans-Peter Herpe
Manager Service

Tel.: +49 3671 585 330
send mail
Olaf Rau
Service

Tel.: +49 (0) 3671 585 343
send mail
Liane Finkous
Spare parts

Tel.: +49 (0) 3671 585 341
send mail
SAMAG
Saalfelder Werkzeugmaschinen GmbH
Hüttenstr. 21
07318 Saalfeld
GERMANY
Tel.: +49 (0) 3671 585 0
© SAMAG GROUP 2008
top of page | print page | recommend page